Phoenix International is located in Milwaukee, WI. Our address and other contact information can be viewed here.

Phoenix International, Inc. warrants its products against defects in material and workmanship. The company will, at its discretion, repair or replace any properly installed Phoenix International manufactured product which fails under normal operating conditions within one year from date of receipt. Contact the factory for return authorization before returning the product to Phoenix International freight prepaid. If our inspection confirms that the product is defective under terms of this warranty, it will be repaired / replaced and returned freight prepaid.

This warranty applies only to products sold by Phoenix International, Inc. and specifically excludes installation or de-installation labor, transportation or equipment of another manufacturer used in conjunction with Phoenix International products. No other warranty, expressed or implied, exists beyond this warranty declaration.

Phoenix constantly strives to improve its products and therefore reserves the right to change design, materials and specifications without notice.

All thermometers are calibrated when they leave the factory. Thermometer kits and ovens with thermometers installed come with a certificate of calibration. To see a calibration certificate, see the individual ovens pages. Please note: the design of the thermometers does not allow them to be re-calibrated once in the field.